Throughout our inspection, we found the registered manager and staff were committed to the continuous improvement of the service and passionate about their work. They were dedicated to making people feel valued and improving people’s care and self-esteem.
Cherry Tree Achieves Outstanding Rating
We are really proud and chuffed to announce that we have become the first care home in the whole of East Lancashire to be awarded Outstanding from the Care Quality Commission (CQC).
It was in the areas of Responsiveness and Leadership that we were was awarded the highest rating following an inspection earlier this year.
The CQC said this was due to the excellent way in which the service was led and the commitment from staff to deliver high quality, responsive and compassionate care.
“The philosophy and values of the home were known to staff and followed without exception. Staff told us the registered manager led by example to ensure people received high quality, personalised care. People told us they were made to feel cared for, welcomed and involved. Without exception, everyone spoken with made positive comments about the management of Cherry Tree Lodge and said they would not hesitate to recommend the home to others.”
It’s great to see that its or people that have been recognised as making Cherry Tree a special place. Experienced, caring and committed to providing an outstanding service to our residents, they each share our philosophy of ensuring our home is an extension of family.
There are lots of people that need thanking, as it’s a real team effort to maintain the high standards we have all set ourselves. For over 30 years, we have provided our residents with an outstanding level of care, compassion and the best possible quality of life. We’re specialists in dementia and work hard to create a warm, homely environment, where residents feel safe and relaxed.