About us

Live, love and be loved…

At Cherry Tree, our home is your home, your favourite armchair has a place next to a friend here. Opened in September 1985, we have now been providing care for over 30 years. We’re specialists in Dementia, and much more.

We were the very first care home in East Lancashire to be awarded an Outstanding rating by the Care Quality Commission (CQC) in January 2019.

READ OUR RECENT CQC REPORT
Who to Contact
    • What they handle: Complaints about adult social care provided by local authorities (e.g., care homes, home care) and some other bodies.
    • How to contact:
      • Website: Local Government and Social Care Ombudsman
      • Phone: 0300 061 0614

Trust in us

Safe

Safety is paramount to our everyday life at Chery Tree. We care about the ongoing safety of our Residents, like we would our own family. Our Residents feel safe, and in our recent CQC report our Residents feedback that they “feel safe here. I am with people who care about me”.

Our exceptional safety record is structured around our processes and our dedicated staff, who the CQC witnessed were patient, had meaningful conversations and spent time to undertake activities.

Effective

At Cherry Tree, we provide only the most effective service. In our recent Care Quality Commission (CQC) report it was witnessed that we are “on the ball and instructions are followed to a tee”.

What we are most proud of is that the CQC acknowledged our commitment to our Resident’s changing needs and when things change and our Residents require something new and different, we adapt, and then communicate the change.

We realise that life is full of twists and turns and we help our Residents along the way,  part of us providing an adaptive service.

Caring

Our staff have been described by our Residents as “exceptionally kind & caring, pleasant, marvellous and friendly”.

Our recent CQC report outlined that all our compliments and Residents’ reviews highlighted the caring approach of our staff.

The CQC inspectors observed that our staff were motivated to provide the highest standard of care and witnessed excellent caring, affectionate and respective interactions. And that they observed lots of smiles, hugs and laughter.

Responsive

“You’re never too old” is our ethos at Cherry Tree. The CQC observed this to be true and in their inspection witnessed “a home, full of activity, involvement and fun”.

The extensive of the family atmosphere we have here at Cherry Tree gives people an excellent quality of life, to be enjoyed at their own pace.

Music, dance, engagement with the local community, games, laughter and pet visits amongst other things, all add to the atmosphere of our home.

Thinking about our Residents as people, as we would care for our own families, is the reason why we achieved an Outstanding rating in the CQC inspection, the first home in East Lancashire to achieve this standard.

Well-led

Throughout our 2019 CQC inspection, their team witnessed many examples of how “the registered manager and the team shared a clear commitment to providing a high-quality service which ensured that people could live as fulfilled lives as possible”.

They also witnessed the staff’s full commitment to the continuous improvement of the service and our dedication to making people feel valued.

They witnessed our commitment to improving care, both now and for the future, a key element of which was our ability to think for the future and our approach to advanced care planning.

Looking to make improvements both today and to plan for the future, was a key reason our leadership approach achieved an Outstanding rating in the CQC inspection.

Ongoing investment

We’ve invested in a beautiful outdoor area, specially adapted to meet the needs of our residents. We understand the importance of being outdoors for physical and mental health and our garden is like an extra room at Cherry Tree.

READ WHAT OUR RESIDENTS AND THEIR FAMILIES THINK

We are based in the heart of the north-west

Cherry Tree Care Ltd
226 – 228 Bury Road
Rawtenstall
Lancashire
BB4 6DJ
Our door is always open. Come and see our beautiful home for yourself.

Get in touch, come and see us

Email Us

The Home is registered with Care Quality Commission (CQC)

Northwest
Citygate
Gallowgate
Newcastle Upon Tyne
NE1 4PA

Call

01706 224868